*Please note: The training is a fee-based service. Applicable fees will be communicated prior to scheduling.
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Team
The Heidelberg Engineering Academy has set high standards to provide quality training, courses and continuing education for Heidelberg Engineering products worldwide. It is our pleasure to offer high-quality educational seminars that provide the comprehensive knowledge necessary to fully utilize your Heidelberg Engineering instrument in your clinical practice.
Meet our team!
Brian Fernandez
Associate Director of Clinical Affairs
- M.D. General Medicine and Minor Surgery – Universidad International de las Americas, Costa Rica
- Extensive work in research and ocular imaging – Neurology and Neuro-Ophthalmology
- Joined Heidelberg Engineering in 2009
Steve Thomas
Clinical Affairs: Clinical Market Development Manager
- A.S. Health Care Management – Florida Atlantic University
- CRA certified through OPS
- Active member of OPS
- Lectured over 500+ events in ophthalmic photography, image management, etc.
- Joined Heidelberg Engineering in 1995
Heather Oakes
Senior Clinical Trials Manager, US
- B.S. Communications Media, Photography – Fitchburg State University
- CRA and OCT-C certified through OPS
- Active member of OPS
- Joined Heidelberg Engineering in 2016
Patricia Wilson, COT
Manager, Clinical Applications
- Medical Assistant Program, Fisher College
- Professor Ophthalmic Assistant Program, Benjamin Franklin Cummings Institute of Technology
- Over 20 years of ophthalmic clinical management experience
- Joined Heidelberg Engineering in 2025
Scott A. Baker
Clinical Application Specialist
- B.S. Biomedical Photographic Communications, Rochester Institute of Technology, Rochester, NY
- Ophthalmic Imaging Specialist – Ocular Echographer
- Joined Heidelberg Engineering in 2025
Borna Baktash
Clinical Application Specialist
- Biochemistry – University of Houston
- Clinical and research ophthalmic photographer
- Joined Heidelberg Engineering in 2025
Lenae Gilmore
Clinical Application Specialist
- Certified Ophthalmic Technician through JCAHPO
- Joined Heidelberg Engineering in 2024
Gonrado Joe
Clinical Application Specialist
- Psychology, University of California Riverside
- Ophthalmic Imaging Specialist
- Project Management Professional (PMP)
Rachel Jones
Clinical Application Specialist
- BASc Health Studies, Minor in Health Care Management – Siena Heights University, Adrian, MI
- Certified Ophthalmic Technician
- Adjunct Professor of Ophthalmic Photography – Henry Ford College, Dearborn, MI
- Joined Heidelberg Engineering in 2024
Christopher Keth
Clinical Application Specialist
- BFA Photography and Cinematography – Rochester Institute of Technology
- Certified Retinal Angiographer
- Certified Optical Coherence Tomographer
- Member of the OPS Board of Certification since 2021
- Photographed patients in over 40+ clinical studies
- Joined Heidelberg Engineering in 2024
Karen McHugh
Senior Clinical Application Specialist
- B.A. – Colby Sawyer College
- CRA certified through the OPS
- Active member of the OPS
- Joined Heidelberg Engineering in 2017
Michaela Rocchio
Clinical Application Specialist
- B.S. Digital Photography – The New England Institute of Art
- Joined Heidelberg Engineering in 2023
Colin Spencer
Clinical Application Specialist
- BSc Health Sciences – Oakland University, Rochester, MI
- Certified Ophthalmic Technician
- Joined Heidelberg Engineering in 2025
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